Terms of service
Terms of Service
This website is operated by TGAMESTRONG. Throughout the site, the terms “we”, “us” and “our” refer to TGAMESTRONG. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website or placing an order.
1. Online Store Terms
By using this website, you confirm that you are legally eligible to use this site and place orders.
You agree not to use our products, website, or services for any illegal or unauthorized purpose. You also agree not to violate any applicable laws while using our website.
2. Product Information
We try our best to display product details, colours, sizing, fabric information, and images as accurately as possible.
However, actual product colours may slightly vary due to screen settings, lighting, photography, or production differences.
All products are subject to availability. TGAMESTRONG reserves the right to modify, discontinue, or limit the availability of any product at any time.
3. Pricing
All prices listed on the website are in Indian Rupees unless stated otherwise.
TGAMESTRONG reserves the right to change product prices at any time without prior notice.
Any offers, discounts, or promotions are valid only for the period mentioned and may be changed or withdrawn at our discretion.
4. Orders
Once you place an order, you will receive an order confirmation through the contact details provided at checkout.
Order confirmation does not guarantee acceptance of the order. TGAMESTRONG reserves the right to cancel or refuse any order for reasons including, but not limited to:
-
Product unavailability
-
Incorrect pricing or product information
-
Payment issues
-
Suspicious or fraudulent activity
-
Incorrect or incomplete customer details
-
Any other reason at our discretion
If an order is cancelled after payment, the eligible amount will be refunded to the original payment method, where applicable.
5. Payment
All payments must be completed through the payment methods available on our website.
TGAMESTRONG is not responsible for payment failures, bank delays, payment gateway issues, or transaction errors caused by third-party payment providers.
6. Shipping
Orders are processed and shipped as per our Shipping Policy.
Delivery timelines may vary depending on location, courier service, public holidays, weather conditions, or other circumstances beyond our control.
TGAMESTRONG is not responsible for courier delays once an order has been dispatched, but we will assist customers wherever possible.
7. Returns, Refunds, and Exchanges
TGAMESTRONG does not offer returns.
We only provide a one-time size exchange within 7 days of delivery, subject to product condition and size availability.
The product must be unused, unworn, unwashed, and returned with all original tags, labels, and packaging intact.
Please refer to our Returns & Size Exchanges Policy for complete details.
8. Incorrect Address or Customer Details
Customers are responsible for providing accurate shipping information, phone number, and email address at checkout.
TGAMESTRONG will not be responsible for delayed, failed, or returned deliveries caused by incorrect or incomplete customer information.
Additional shipping charges may apply for re-shipping an order.
9. Damaged or Incorrect Products
If you receive a damaged or incorrect product, you must contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.
After verification, TGAMESTRONG will provide a suitable resolution.
10. User Comments and Feedback
If you send us feedback, reviews, photos, suggestions, or other content, you agree that TGAMESTRONG may use it for customer support, product improvement, marketing, or promotional purposes.
You agree not to submit content that is abusive, unlawful, misleading, offensive, or violates the rights of any third party.
11. Intellectual Property
All content on this website, including brand name, logo, product designs, images, text, graphics, and other materials, belongs to TGAMESTRONG or is used with permission.
You may not copy, reproduce, distribute, modify, or use any content from our website without written permission from TGAMESTRONG.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping partners, analytics tools, or other service providers.
TGAMESTRONG is not responsible for the actions, errors, delays, or policies of third-party service providers.
13. Limitation of Liability
TGAMESTRONG will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our total liability, if any, shall be limited to the amount paid by the customer for the specific product or order in question.
14. Changes to Terms of Service
TGAMESTRONG reserves the right to update, modify, or replace any part of these Terms of Service at any time.
It is the customer’s responsibility to check this page periodically for updates.
Continued use of our website after changes are posted means you accept the updated Terms of Service.
15. Contact Information
For questions about these Terms of Service, please contact us:
TGAMESTRONG
Website: tgamestrong.com
Email: info.tgamestrong@gmail.com
Instagram: @tgamestrong
Location: Mumbai, Maharashtra, India